Apply As A Service Technician

As a Service Technician at Hatch Toyota Stateline, you will play a crucial role in ensuring the optimal performance and safety of our vehicles. Your responsibilities will include performing repairs, diagnosing issues, and providing exceptional customer service to enhance the overall experience for our clients.

Join our dedicated team and contribute to maintaining the high standards of quality and reliability that our customers expect.

Essential Duties and Responsibilities

• Foster a culture of exceptional customer and associate experiences through consistent processes
• Perform vehicle maintenance, diagnostics, repairs, and ensure compliance with quality standards
• Diagnose complex issues with support, aiming for productivity targets over 125% and quality standards above regional benchmarks
• Collaborate with Team Leaders and Service Sales Advisors, maintaining accurate documentation and continuous professional development
• Drive and park vehicles, wash customer cars, uphold safety and cleanliness in workstations, and report progress and challenges effectively
• Complete additional assigned duties as needed

Minimum Qualifications

• Commitment to ongoing manufacturer certification (maintenance, certified, expert, master status)
• Commitment to achieving ASE certifications (preference given to candidates with existing certifications)

Competencies and Preferred Skills

• Strong mechanical aptitude and curiosity
• Professionalism with respectful communication and problem-solving abilities
• Willingness to embrace evolving technology and enhance customer service skills

Physical Demands and Work Environment

• Requires extensive walking, bending, twisting, driving vehicles, and occasional lifting of up to 50 pounds
• Fast-paced environment requiring multi-tasking and attention to detail
• Proficient use of software, technology, and data entry is essential
• Seasonal weather may impact workflow

Position Type and Expected Hours of Work

• Hours may vary daily based on business needs
• Typical schedule consists of 8-hour shifts, five days a week, with flexibility in scheduling

Compensation, Benefits, and Rewards

• Highest flat rate commission and bonuses in the industry
• Weekly minimum pay with flexible scheduling
• Training and growth opportunities available
• Potential sign-on bonus and relocation assistance
• Basic tool kit provided
• Medical and dental insurance, 401(k) plan
• Short- and long-term disability coverage
• Discounts on labor, parts, and vehicles for team members

Employment Type

• Full-Time